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Parents & Online Lessons
A parent asks

What can I do if the internet is slow during online Quran lessons?

Bloomtivo answers

Move the device closer to the router or use a cable, pause other heavy internet use at home (streaming, gaming, downloads), close other apps, and use a laptop rather than a phone. If the video still freezes, turn off your camera for a moment; sound matters most in a Quran lesson.

Reviewed by the Bloomtivo teaching team · Updated

The full answer

In a Quran lesson, the teacher needs to hear every letter clearly. A shaky connection can turn a good lesson into a frustrating one. Most problems are easy to fix at home.

Quick fixes (in order)

  1. Get closer to the router, or connect a laptop with an ethernet cable.
  2. Pause other users: ask the family to stop streaming, gaming or big downloads during the lesson.
  3. Close other apps and tabs on the lesson device.
  4. Restart the router before the lesson if the internet has been slow all day.
  5. Turn the camera off briefly if the picture freezes; sound is what matters most.

Settings that help

  • Use a laptop or tablet rather than an old phone.
  • Keep the Zoom or Google Meet app updated.
  • Use headphones with a microphone, so the teacher hears your child, not the room.

Test before the lesson

Join the lesson link two minutes early. If the sound is choppy, try the fixes above before the lesson starts.

If it keeps happening

  • Choose a lesson time when fewer people at home are online.
  • Ask your broadband provider about the speed you are getting.
  • Consider a Wi-Fi extender if the lesson room is far from the router.

Teacher’s tip: if the connection drops, just rejoin the same link. Teachers are used to it, and the lesson carries on.

Related: Setting up Zoom or Google Meet.

Have a different question? Ask our teachers on WhatsApp. We are happy to help, even if you are not a student with us.

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